Returns & Exchanges

At ONLY, we want you to be completely satisfied with your fashion finds, which is why we offer a flexible 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our return process is designed to be as seamless as your style.

Return Process

• 1.
  Register Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

• 3.
  Attach the Label

  Print the prepaid return shipping label provided by the portal and securely attach it to the outside of your parcel.

• 4.
  Drop Off and Refund

  Drop your package at any authorized collection point; once received and inspected at our warehouse, your refund will be processed within 14 days.